This personalized name necklace is a perfect gift for birthday, anniversary, bridesmaids, graduation, wedding, engagement, best friend, mom and sisters.
Colors: Silver Plated Gold Plated Rose Gold Plated
Necklace length; 16.5+2.75 in MEASURE THE NECKLACE; the open necklace laid straight & measured end to end.
HOW TO ORDER
✔ Choose necklace color
✔ Choose font type (in photos) ✔ Leave a note in the "Note to Seller" section when you checkout with your Personalization Details. Then make checkout!
Please note: ▪ 1st letter capitalized. ▪ Up to 12 characters. ▪ We are not starting any work until get your customization details.
PRODUCTION TIME We will send the packages in 3-5 business days.
SHIPPING POLICIES 19 -27 Business days to deliver. If you'd like to upgrade shipping, just contact us for options.
You can check your package's situation with your tracking number. Delivery times depend on your local postal service and may significantly vary. We have no control over shipping/delivery. Please leave your PHONE NUMBER for secure delivery.
CARE INSTRUCTIONS All jewelry are made of Brass. Remove it when sleeping, exercising, or doing other physically strenuous activities Don't Wear Jewelry In Swimming Pools and Spas Avoid contact with perfumes, body oils, and other chemicals, household cleaners.
CLEANING JEWELRY Sometimes brass is tarnished from oxidation or human sweat. You can use a special silver cloth to polish your items, but a lint-free flannel, microfiber, or other soft nonabrasive cloth will do as well. Do not use paper towels or tissues to polish your jewelry as they contain fibers that can scratch the brass.
CHANGES OR CANCELLATIONS Please contact us within 6 hours of submitted the order if you want to make additional changes to your order, If the order has already been started sorry we cannot make any changes on your order. Please contact us within 6 hours of submitted your order if you want to cancel your order. We cannot cancel the order after 24 hours, if the order has already been started.
RETURNS AND EXCHANGES For non-personalized orders; Please contact us within 7 days of receiving the item, we can make refunds for unworn and undamaged jewelry pieces. Because of all items are made to order, we need to charge a 15% restocking cost. Exchanges are not accepted after 7 days of delivery. Shipping cost will be charged from the buyer for second sending.
For Personalized orders; we cannot make a refund if we have not made any mistake on your order. Earrings are not refundable due to health and hygiene reasons.
Buyer is responsible for the return shipment. The first shipping cost is non refundable.
LOST PACKAGES We are so sorry for this trouble. If the package is "lost" or marked "delivered", we cannot make a refund if we have shipped your package to the address you gave. We can not control the operations performed of packages that are outside the Turkey. You need to contact local post service for undelivered or lost packages.
CUSTOMS FEES For international shipping ; Some countries may randomly apply customs fees to packages. we have no any control on this. The buyer is responsible for all customs fees, import duties and taxes that may apply. We do not accept the returns that will arise from customs fees. We are not responsible for delays due to customs. If you have concerns about this, please find out the international shipping policy in your country before you purchase.
Please feel free to message us with any last minute questions or details you may have for us.